Return and Refund Policy
Return and Refund Policy
If you have any questions, please send an email to info@mayani.ph or text Danielle at +639491211300
CANCELLATION POLICY
As we are dealing mostly with fresh produce, there can be NO CANCELLATIONS of confirmed orders on the day of delivery itself.
WAITING PERIOD & RE-DELIVERY
Our riders have multiple deliveries. As such, we request you claim your delivery as quickly as possible. After waiting a maximum 15 minutes upon arrival at delivery location, our rider has the discretion on whether to continue waiting, to leave the order onsite, or to take the produce back with him. If requested to do a return trip, the standard flat fee of P129.00 shall apply.
REFUNDS
Refunds will surely processed within 3 days if we are unable to deliver the exact items on your orders.
If you find quality of the produce you receive unacceptable, we can also process a refund. Kindly send us a message stating your order # and reason for refund request (photos will greatly help).
If you have any questions, please send an email to info@mayani.ph or text Juno at (0949) 198 6382
CANCELLATION POLICY
As we are dealing mostly with fresh produce, there can be NO CANCELLATIONS of confirmed orders on the day of delivery itself.
WAITING PERIOD
Our riders have multiple deliveries. As such, we request you claim your delivery as quickly as possible. After waiting a maximum 15 minutes upon arrival at delivery location, our rider has the discretion on whether to continue waiting, to leave the order onsite, or to take the produce back with him. If requested to do a return trip, the standard flat fee of P129.00 shall apply.
REFUNDS
Refunds will surely processed within 3 days if we are unable to deliver the exact items on your orders.
If you find quality of the produce you receive unacceptable, we can also process a refund. Kindly send us a message stating your order # and reason for refund request (photos will greatly help).
